CARQUEST Direct-Hit is a custom version of Identifix's award winning online diagnostic service. Identifix has evolved into the nation's best source for knowledge on what breaks, which vehicles it breaks on, and how to fix those vehicles correctly. This knowledge is derived from continual analysis of data gathered from over 250,000 calls received each year from technicians seeking assistance in diagnosing vehicle repair problems. Benefit from the largest database of vehicle problem tests and fixes updated weekly, along with business building tools and more. CARQUEST Direct-Hit helps technicians fix vehicles faster and increase billable hrs.

What is CARQUEST Direct-Hit?

  • A web based, easy-to-use database of vehicle symptoms with associated short-cut tests and fixes generated from 3.2 Million Repair Hotline calls
  • The best source for continually updated solutions to what's breaking on today's vehicles
  • Updated weekly with new symptoms, and associated tests and fixes
  • Unique keyword search tuned to Finding Fixes Faster™ by automatically searching similar terms

Do you have an effective preventive maintenance program for customers to keep your shop busy and profitable? CARQUEST Direct-Hit makes it easy to implement a Preventive Maintenance program with our customer friendly reports. Our reports help sell Preventive Maintenance services for you by educating your customers on what needs to be done with an explanation of why each item is important. In addition, CARQUEST Direct-Hit’ s Preventive Maintenance Plan provides your technicians with all the labor times and specifications needed to perform each Preventive Maintenance task in a separate easy-to-print report. CARQUEST Direct-Hit enables your shop and technicians to make money selling preventive maintenance.

For more information on CARQUEST Direct-Hit, call 1-866-698-1976 or go to: CARQUEST Direct-Hit

CARQUEST Direct-Hit is available for $154.00 per month per location (billed by CARQUEST)