Vital Media

Vital Media Offers Message On-Hold and In-Store Advertising

When someone calls your business, they fall into two obvious categories:

1. An existing customer
2. A prospective customer

An effective advertising on hold program as part of your overall marketing tool-chest will help maintain the former and win over the latter.
  • 84% of consumers prefer listening to message-on-hold than any other option.
  • Businesses that used message on hold were able to retain 40% more calls.

94% of all marketing budgets are spent on inducing a customer to call, while only 6% is spent on handling the call once it is received."
- Inbound Telephone Call Center

    Here's how the Program Works:

  • Four times a year take a couple of minutes to fill out a quick and easy survey on the web or via fax. Vital Media will remind you when there’s an opportunity to update!
  • Vital Media will write your script, professionally voice it, license the music, assemble the production, and deliver it to you. Your custom production usually ships within 48 hours.
  • All of this for $52 per month for the first location, $27 per month for each additional location.
  • If you don’t already have equipment, there is a one-time investment in a repeater that comes with a 5-year warranty for only $219 plus s/h.
  • There is NO CONTRACT to sign! The service will retain your business – not a piece of paper

    Without Message on Hold:

  • 60% of those on-hold callers will hang up.
  • 30% of those who hang up won’t call back
  • 93% of callers say waiting on hold with silence makes the wait seem longer than it really is

For more information go to: www.whiletheywait.com